The team reviewed its research and set requirements for a television remote control. The industrial designer explained its basic operation and proposed a compact plastic design, a long-lasting battery, fewer buttons, and alerts for a low battery or a lost remote. The team rejected interchangeable covers because they doubted the extra design cost would produce enough profit.

The user interface designer raised the choice between a basic remote and a multifunctional one. Marketing reported that a 100-person usability test found current remotes unattractive and difficult to learn, with many buttons rarely used. Participants valued power, volume and channel controls most, and wanted a good-looking, easy-to-use remote. Younger users showed more interest in features such as an LCD or speech recognition, though the team discussed their cost.

The project manager announced requirements to support televisions only, target users under 40, use the company’s colour and slogan, and omit teletext. The team selected power, number keys, channel and volume controls, a menu button and mute. They discussed using four directional buttons for both controls and menu navigation, with an LCD menu on the remote to support different televisions. The physical design was deferred to the next phase. After lunch, members would have 30 minutes for individual work, with action items sent by email and meeting minutes saved in the project documents folder.